Security & Accessibility
At The Really Healthy Company, we take both your online security and your browsing experience seriously. Our goal is to ensure that every customer can use our website safely, confidently, and comfortably.
Website Security
We follow industry best practices to protect your information and maintain a secure shopping environment.
1. Secure Connection (SSL Encryption)
Our entire website operates under HTTPS with SSL encryption. This ensures that any information you share — including contact details and order data — is transmitted securely and cannot be intercepted by third parties.
2. Payment Security
All online payments are handled by Stripe Payments, a trusted, PCI-compliant payment gateway. Your card details are encrypted and processed directly on their secure servers. We never store or have access to your full card details.
3. Data Protection
We comply fully with the UK Data Protection Act 2018 and the UK GDPR. Customer information is stored securely, used only for legitimate business purposes, and never sold or shared with third parties unless legally required.
You can read more in our Privacy Policy.
4. Secure Hosting and Updates
Our website is hosted on a secure, monitored server with firewalls and malware protection. Software, plugins, and themes are kept up to date to reduce vulnerabilities. We also perform regular backups to protect against data loss.
5. Responsible Email Practices
Emails from us will always come from an official domain (usually @lightcyan-sparrow-421294.hostingersite.com). We never ask for payment details or passwords by email. If you ever receive a suspicious message, please contact us before responding.
Website Accessibility
We are committed to making our website accessible to as many people as possible, including those using assistive technologies such as screen readers or alternative input devices.
1. Design and Structure
Our site is built using modern web standards (HTML5 and CSS3) and follows accessibility principles such as proper heading structure, text alternatives for images, and logical navigation.
2. Readability
We use clear fonts, strong colour contrast, and scalable text to ensure comfortable reading on all devices.
3. Keyboard and Screen Reader Navigation
The site can be navigated using a keyboard, and key pages have been tested with major screen readers.
4. Continuous Improvement
We review and improve accessibility features regularly as part of our site updates. If you encounter any barriers or difficulties using our website, please contact us so we can assist and make improvements.
Our Commitment
Security and accessibility are ongoing priorities. We continually assess our systems and content to ensure they remain safe, inclusive, and easy to use for all visitors.